In order to strengthen the representation of consumers, retail investors and other users of financial services at EU level, the European Commission has decided to set up a Financial Services User Group. Its main tasks will be to advise the Commission on issues affecting users of financial services such as retail banking, mortgage credit and insurances, as well as to provide insight, opinion and advice on the practical implementation of relevant policy initiatives. Finally, the group will identify key financial services issues, and liaise with user representatives and representative bodies at European Union and national level. The group will be composed of 20 members, who will be individuals appointed to represent the interests of consumers, retail investors or micro-enterprises, and individual experts with expertise in financial services from the perspective of the financial services user. A call for expression of interest has just been launched. Further information can be found at http://ec.europa.eu/internal_market/finservices-retail/users/index_en.htm